Hours: Mon - Fri 8:00 AM - 4:30 PM
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Privacy Policy

At Nault’s Plumbing and Heating, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when visiting our website, filling out our contact forms, or communicating with us via phone or text messaging.

Information We Collect

We collect personal information that you voluntarily provide to us when requesting plumbing, heating, or gas services, filling out online contact forms, or communicating with our team. This information may include:

  • Name

  • Contact information (phone number, email address, physical address)

  • Service location details and project requirements

How We Use Your Information

We use the information collected primarily to deliver, maintain, and improve our services. Specifically, your information is used to:

  • Respond to service requests, inquiries, and dispatch technicians to your property.

  • Send transactional updates, project estimates, and appointment confirmations.

  • Maintain customer service records and internal business operations.

SMS Communications & Compliance

By providing your mobile phone number to Nault’s Plumbing and Heating, LLC, you agree to the following terms regarding SMS and mobile communications:

  • Opt-in Disclosure: By providing your number, you consent to receive automated informational and promotional messages.

  • No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

  • Opt-out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.

     
  • Help Instructions: Reply HELP for assistance.

     
  • Rates & Frequency: Message and data rates may apply. Message frequency varies.

     

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to analyze site traffic, improve user experience, and monitor website performance. You can choose to disable cookies through your individual browser settings; however, doing so may affect your ability to interact with certain website features.

Third-Party Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure. We do not sell, rent, or trade your personal information to third parties.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Nault’s Plumbing and Heating, LLC

Location: Dunbarton, NH